Welcome to the Visual Image Productions' Domino's Team Management System!
Visual Image Productions (VIP) has been working with Domino’s Pizza since 2007 developing new and innovative ways to use technology and the internet to save franchisees time and money. We started by developing an online job application system for the London, ON market, and have since added team member management, customer surveys and we are adding new features and modules as we get feedback from franchisees.
Combined, my business partner and I have over 16 years experience working with Domino’s Pizza, first as contract delivery drivers and now in marketing and I.T. support for franchisees. This software is written for Domino's Pizza, by Domino's Pizza team members!
Domino's Pizza of London, one of the oldest and one of the most successful Canadian franchises has been using our software since 2007. In London, they have completely eliminated their paper applications and use the online system exclusively to support the staffing needs of their six locations.
To date, our software has successfully processed over 1,500 applicants and has saved Domino's London countless hours and wages in sorting through, filing, and eventually shredding paper applications and resumes.
Our online application is identical to the paper application used by most stores, and also allows applicants to attach a cover letter and resume. Once the applicant has submitted their application they will receive an email thanking them for applying. The email also explains that they will only be contacted if selected for an interview, and that their application and resume will be kept on file for six months. The GM's responsible for hiring at the locations the applicant applied for will also receive a short email summarizing the new application.
The major benefit of the system is in organizing potential recruits for easy access when you need them. The new application will be placed in an “inbox” for each store they applied to. The GM/franchisee of that location will then be able to view the application, leave notes, and flag it as a potential hire. If, in the mean time, the candidate is hired at another store, their application will automatically be removed from the cue. That is just a small sample of what the system can do.
Another benefit to the online application process is the collection of potential customer information. Applicants are asked to allow your company to contact them by email, and most applicants will give consent. To date, Domino's London has received consent from over 1,200 applicants to be contacted by email. With a mailing list that size it opens the door to great e-newsletter opportunities, as well as special offers via email.
Our new customer survey module could prove to be even more powerful and beneficial than the job application system. This interactive 10 question survey will allow you to easily solicit feedback from your customers. When a customer completes a survey online, you and your GM will immediately receive a copy of the survey to allow you react to issues rapidly.
In addition, at the bottom of the survey email you will see a short report showing you the “trend” of your latest survey results at this store. This graph will show you if your customer satisfaction is trending up or down. The customer will automatically receive a “Thank You” email, including a coupon as a reward for their time (optional). This will prove to be another effective method of collecting your customers’ email addresses for future use with marketing.
The real power of the survey system is behind the scenes. You will be able to access real time reports that you can sort by store, by date, and/or by question. You can also edit the survey questions at any time. After a few months of surveys, the reporting features will become a truly powerful tool for you and your GM’s.
Visual Image Productions produces customized local Domino’s Pizza websites for franchisees, allowing them to directly control their online marketing presence. Your site will be based on the corporate Domino’s brand, but you will be able to customize it any way you desire. Everything we write is custom coded, and therefore can shaped into exactly what you’re looking for. If you do not have a Facebook page, we can also set one up for you, free of charge, if we build your website.
In addition, in the coming months you will be able to edit the content of your site directly from the Administration page on the Team Management System! If you’re not comfortable updating your own site that’s not a problem as our hosting package includes unlimited site updates!
We charge a one-time fee for the production of your site, after which point you maintain ownership of the site and all content. That means if at any point you decide to discontinue your subscription with us, you can switch your web site to any other company without fear of losing your content.
You can see an example of one of our custom pages at DominosLondon.ca
If you do not need a full website, but would still like an online presence, we can help you set up your Dominos.ca wireframe website (as will be provided by HS2). The HS2 wireframe is a great solution for franchisees that are looking for a simple site that mirrors Dominos.ca, and will also be fully compatible with our Job Application system, Customer Survey System and future modules of our Team Management System. The basic wireframe design, which is essentially a single page website, will be available by HS2 soon. The more advanced template, which will feature multiple pages and more customizable options, will be available late summer. We worked as consultants with HS2 in the developing of their wireframe.
Regardless if you get a full customized website from us, or choose instead to use the Dominos.ca wireframe from HS2, we will maintain your site, free of charge, for as long as you have a subscription with our Team Management System.
Some of the projects we are currently working on include a confidential team member survey module, team member training tracking, online training (videos/quizzes), custom order/catering module (to provide quotes automatically for large orders), and even a system which will automate your school orders!
We are constantly looking for ways to make our system even better, and best of all, your subscription fee covers everything we currently offer, as well as everything new we add for the duration of your term. So as we add new features, you receive them for no additional fees!
We are working to get all of our information online and fully accessible, but our website is still under construction.
For more information on our digital lobby sign age program, please contact us directly.
Domino’s Team Management System (T.M.S.)
Domino’s Hosting Package
Domino’s Custom Website Design
Please feel free to contact us as we would love to discuss what we can do for your franchise. We have always prided ourselves in creating a close working relationship with our clients, so consider us on-call day or night!
Jason Maguire - Owner
In-Lobby Digital Marketing & Administrative
62 Harcroft Cres
Jason Nault - Owner
Web Design & Database Marketing
9 Riverview Rd
Grand Falls-Windsor, NL